privacy policy

privacy policy

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GLAMP SORA (hereinafter referred to as "our company") recognizes that it is our important social responsibility to protect the information entrusted to us by our customers and to use it appropriately. We will ensure that all employees are fully aware of this and implement it without fail.

1. Purpose of Privacy Policy

The purpose of this policy is to ensure the protection of information and to provide customers with continuous peace of mind.

2. About the information we keep

1. Information to be entered by customers The information we receive from customers, etc., includes name, address, telephone number, email address, date of birth, gender, information entered by customers in the input form specified by our company, and other services provided, It shall include matters essential to the transaction.

2. Information collected by the Company when using the Company's website The Company may collect information regarding the status of access to and usage of the Service. This includes the following information:

   • Device information

   • log information

   • Cookies and anonymous IDs

   • location information

3. Use of information

We will use the information entrusted to us by our customers for the following purposes.

1. When it becomes necessary to contact the customer for confirmation of accommodation reservation, etc.

2. To provide you with services and products

3. For marketing activities

4. For analysis to improve services and products

5. When sending questionnaires to further improve our services

6. When the purpose of use is specified separately

4. Handling of information

1. We will properly and carefully manage the information entrusted to us by our customers, etc., and take reasonable protective measures to prevent the risk of leakage, loss, misuse, falsification, and unauthorized access. In addition, when providing information using communication means, we will strive to ensure safety by using security technology such as SSL (Secure Socket Layer) encrypted communication as necessary in preparation for interception by a third party during communication. .

2. In order to improve the quality of our services and for the convenience of our customers, we may outsource part of the handling of the information entrusted to us by our customers. We will provide instructions and supervision to ensure appropriate management.

5. Legal compliance

We will comply with laws and regulations related to personal information in order to ensure the protection of personal information. In addition, through opportunities such as internal audits, we will continuously improve our compliance program and maintain the best condition at all times.

6. Respect for the rights of customers, etc.

We will respect the rights of our customers, etc., and will reliably respond to complaints and inquiries regarding disclosure, correction, deletion of self-information, and other information management from customers, etc.

7. The information desk

If you have any comments, questions, or inquiries regarding the handling of information, please contact us.

8. Changes to privacy policy

We may review the operation regarding the handling of user information from time to time and change this policy as necessary. If we change this policy, we will publish it on this website. The changed privacy policy shall take effect from the time it is posted on this website.